The following explanations outline what happens with your personally identifiable information when you visit our website. Personally identifiable information is the term used for all data that permits identification of you as a person. For detailed information about data protection, please refer to the privacy statement below.

Data recording on our website

Who is responsible for collecting data on this website?

The website operator is responsible for processing data on this website. Their contact details can be found in the Legal Notices section of this website.

How do we collect your data?

Firstly we collect data that you provide to us. This may be information you enter in a contact form, for example.
Other data is collected automatically by our IT systems when you visit the website, and mainly includes technical data (e.g. internet browser, operating system or time of your visit). This data is collected automatically as soon as you load our website.

How do we use your data?

Some of the data is collected to assure our ability to provide a fully functioning website. Other data may be used to analyse your behaviour as a user.

What rights do you have in connection with your data?

You have the right – at any time and free of charge – to information about the origin, recipients and intended use of the personally identifiable information we hold on file. You also have the right to rectification, blockage or erasure of this data. For more information and if you have any queries about data protection, please feel free to contact the address indicated in the Legal Notices section at any time. You also have the right to complain to the relevant supervisory authority. Further, under certain circumstances you have the right to restriction of processing of your personally identifiable information. For more details, please refer to the section “Right to restriction of processing” in this privacy statement.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you.
You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about the tools and about your options to object, please consult our Data Protection Declaration below.

Hosting

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

Execution of a contract data processing agreement
In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.

General and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Data Processing Controller for this website is:
FILIGRAN Trägersysteme GmbH & Co. KG
Zappenberg 6
31633 Leese, Germany

Phone: +49(0)5761/9225-0
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to restriction of processing

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
• If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

Data Protection Officer

Designation of a data protection officer as mandated by law

We have appointed a Data Protection Officer for our company.
scope & focus
Service-Gesellschaft mbH
Leonhardtstrasse 2
30175 Hannover, Germany
This email address is being protected from spambots. You need JavaScript enabled to view it.

When sending e-mail enquiries, please don’t forget to include the following subject: Privacy enquiry to Filigran Trägersysteme GmbH & Co. KG. Otherwise we cannot guarantee that your correspondence will be correctly forwarded.

Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

If you do not consent to the storage and use of your data, you have the option to deactivate the storage and use of such data here: Show cookie settings.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• Referrer URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address

The data processing of the server log files is technically necessary to guarantee access, permanent functionality and security. The legal basis is Art. 6 Sect. 1 lit. b GDPR. We do not permanently store or analyze the server log files. This data will not be merged with other data sources.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR).

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Analysis tools

Matomo

This website uses the open source web analysis service Matomo. Matomo is operated on the same server as the website. This means that there is no data transfer to third parties.

This analysis tool is used on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). If you do not consent to the storage and use of your data, you have the option to deactivate the storage and use of such data here: Show cookie settings.
In this case, an opt out cookie will be placed in our browser, which prevent the storage of usage data by Matomo. If you delete your cookies, this will also result in the deletion of the Matomo opt out cookie. Hence, you will have to reactivate the opt out when you return to visit this website.

Newsletter

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form or during the registration process, if you like to receive the newsletter, shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

After you have been removed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters. The storage in the blacklist is not limited in time. You can object to the storage.

Plug-ins and Tools

Google reCAPTCHA

We use Google reCAPTCHA (“reCAPTCHA”) on our websites. The service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”).

reCAPTCHA is used to verify whether the data entered on our websites (e.g. in contact forms) stems from a real person or an automated program. To do this, reCAPTCHA analyses visitors’ behaviour on the basis of various attributes. This analysis commences automatically as soon as you access our website. reCAPTCHA analyses various data (e.g. IP address, length of time you spend on our website, user mouse clicks). The data collected during this analysis is forwarded to Google.

reCAPTCHA analysis runs in the background. Visitors are not told that analysis is being performed.

The basis for processing this data is established in Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in safeguarding its online offerings from automated spying and spam.
For more details about Google reCAPTCHA and Google’s privacy statement, please click on the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

OpenStreetMap

We use the map service of OpenStreetMap (OSM). Provider is the Open Street Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

If you visit a website that includes OpenStreetMap, your IP address and other information about your conduct on this website is forwarded to the OSMF. OpenStreetMap may store cookies in your browser. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. You can prevent the storage of cookies by a corresponding setting of your browser software or under Show cookie settings; however, we point out that in this case you may not be able to use all the functions of this website in full.

Your location can also be tracked if you do so in your device settings, such as On your mobile phone. The provider of this page has no influence on this data transfer. For details, please refer to the OpenStreetMap privacy policy at the following link: https://wiki.openstreetmap.org/wiki/Privacy_Policy.

The use of OpenStreetMap is based on your consent (Art. 6 Sect. 1 lit. a GDPR). If you do not agree to the usage, you can deactivate usage here: Show cookie settings.